This Privacy Policy explains what personal information jilimacau collects from Filipino players, how we use it, and the steps we take to keep it safe. Please read this page before creating an account or using any of our services.
When you register and use jilimacau, we collect certain personal information that is necessary to operate your account and deliver our services. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or withdrawals. We also collect technical data such as your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve your experience. Any documents you submit for identity verification — such as a government-issued ID — are stored securely and used solely for compliance purposes. We do not collect more information than is reasonably necessary for the purposes described in this policy.
The personal data we collect is used to create and manage your account, process deposits and withdrawals, verify your identity, and provide customer support. We also use your information to comply with our legal obligations under Philippine law, including anti-money laundering regulations and the requirements of the Data Privacy Act of 2012. From time to time, we may use your contact details to send you important service updates, security alerts, or information about changes to our terms and policies. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without your knowledge. All data processing activities are carried out on a lawful basis, and we will always be transparent about how your information is being used.
jilimacau does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors and identity verification partners — but only to the extent necessary and under strict confidentiality agreements. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts when required to do so by Philippine law or a valid legal order. In the event of a business transfer or merger, your data may be transferred to the new entity, and you will be notified in advance. All third parties who receive your data are required to handle it in accordance with applicable data protection standards.
We take the security of your personal data seriously and have implemented a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using industry-standard SSL/TLS protocols, ensuring that your information remains private during every session. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their job functions, and all staff are trained on data protection responsibilities. We conduct regular security assessments and vulnerability checks to identify and address potential risks before they can affect our players. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant Philippine authorities in accordance with the Data Privacy Act of 2012. While no system can guarantee absolute security, we are committed to maintaining the highest practical standards of data protection for every Filipino player on our platform.
We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine laws and regulations. Account information is typically kept for the duration of your active account and for a defined period after account closure to meet our legal and regulatory obligations. Transaction records may be retained for a longer period in compliance with anti-money laundering requirements. Once your data is no longer needed, we will securely delete or anonymise it so that it can no longer be linked to you. If you wish to request early deletion of your data, you may contact us, and we will assess your request in line with our legal obligations.
As a data subject under the Data Privacy Act of 2012, you have a number of rights regarding your personal information held by jilimacau. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information. You may also request the erasure of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team using the details provided on this page, and we will respond to your request within a reasonable timeframe.
jilimacau uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyse how our platform is used. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features are most useful to our players so we can continue to improve our services. You can manage your cookie preferences through your browser settings at any time, although disabling certain cookies may affect the functionality of some parts of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites. By continuing to use jilimacau after being informed of our cookie practices, you consent to our use of cookies as described in this policy.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered users through their account contact details. We encourage you to review this page periodically so you are always aware of how we handle your personal information. Your continued use of jilimacau after any changes have been published constitutes your acceptance of the updated policy. If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to our support team and we will be happy to assist you.
Our FAQ page covers common questions about account security, data handling, and platform policies — all written in plain Philippine English so everything is easy to understand.